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Whānau Ora Navigation

Whānau Ora is a culturally based and whānau-centred approach to wellbeing. It is focused on whānau as a whole, as the decision-makers who determine their own goals and aspirations.

Walking Alongside Whānau

At Pacific Growth, our Whānau Ora Navigators work alongside families as trusted guides and supporters.

They are not case managers — they are partners in the journey, helping whānau navigate challenges, access opportunities, and build a future on their own terms.

How Navigators Support

Our Navigators provide practical, personalised support across a wide range of areas, including:

  • Health, housing, education, and employment

  • Financial wellbeing and money matters

  • Family relationships and wellbeing

  • Culture, identity, and connection

  • Accessing services and systems

  • Immediate and urgent needs

Every whānau is different — and the support reflects that.

What Navigators Do

Our Navigators focus on building strong, meaningful relationships with whānau, offering guidance that is both practical and empowering.

  • They Listen deeply to understand what truly matters

  • Support the creation of a Whānau Plan and ongoing progress

  • Connect families with the right services and opportunities

  • Work with the entire whānau

    — not just one individual

What Whānau Can Expect

Whānau Ora Navigation is designed to be accessible, respectful, and responsive.

Families can expect:

  • Free and confidential support

  • Respect for their culture, values, and choices

  • Flexible, tailored support based on their needs

  • A holistic approach focused on the whole whānau

  • The ability to move forward at their own pace

A Strength-Based Approach

Whānau Ora is built on the belief that solutions already exist within families.

By strengthening capability, fostering connection, and supporting self-determination, Navigators help whānau turn their aspirations into reality.